The new eBay Inc. international operations center in Dundalk, Ireland, was opened in style on April 25 by Irish Prime Minister Enda Kenny, marking PayPal and eBay’s rapid growth in Europe as well as globally.
“It is with great pleasure that I open this state-of-the-art facility,” Kenny said. “It is testament to the skills available in Ireland and the ease of doing business here that world-leading companies like eBay choose to invest in Ireland.”
eBay and PayPal customers across Europe, the Middle East and Africa will be served by the new centre at the Dundalk Business Campus, which opened for business just 11 weeks after contracts were signed. More than 390 people currently work there, and that number is expected to rise to 1,450 employees by 2015. The eBay and PayPal centers in Dublin employ more than 2,100 people.
“Dundalk’s opening marks another milestone for eBay Inc. in Ireland,” said David Marcus, PayPal president. “Our new center will support our growth as we work to enable anytime, anywhere commerce. It will also help Ireland’s businesses and consumers take advantage of a new era of seamless shopping online, on mobile and on the high street.”
The team in Dundalk provides customer support in seven languages: English, French, German, Italian, Polish, Spanish and Russian. Jobs are being created in customer services, telesales, risk operations, financial operations and account management.
“We’re creating jobs in customer service, telesales, risk and financial operations and account management so it truly is a site which will support all areas of PayPal’s business,” said John McCabe, Head of Global Operations at PayPal, in a post on PayPal’s corporate blog.