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Our 2023 Diversity, Equity, & Inclusion Report
Our differences aren't obstacles — they’re stepping stones to creativity and innovation.
I welcome you to our eighth Diversity, Equity, and Inclusion (DE&I) Report, amid a year shaped by meaningful progress despite complex geopolitical dynamics that have influenced the global discourse on DE&I. This report stands not only as a reflection of our journey, but as a testament to our collective aspiration and unwavering commitment to be a more diverse, inclusive, and equitable organization.
At our core lies the unshakeable belief to "Be for Everyone." This ethos is deeply embedded in our DNA, guiding us as we cultivate an environment where DE&I are not just stated principles, but the heart of how we operate — within our teams, across our marketplace, and through our engagement with communities across the globe.
In 2023, we introduced and revitalized infrastructure, programs, processes, and policies aimed at ensuring every member of our eBay community feels an authentic sense of belonging. For instance, we launched our first-ever Inclusion Index, a powerful tool that allows us to better identify both our strengths and opportunities to determine what we can do better.
Advancements in artificial intelligence (AI) have sparked important discussions regarding the crucial role of equity in technology. As such, we have taken proactive steps to help meet these challenges head on by appointing our first Head of Responsible AI (RAI), who has formed a company-wide RAI governance structure that incorporates our Office of Responsible AI and RAI Steering Committee. These initiatives are designed to integrate an inclusive mindset and ethical considerations in our AI development, ensuring our tools serve everyone fairly.
Reflecting on the past year, we recognize the strides we've made and the ground we still have to cover. Our journey toward becoming a richly diverse, truly equitable, and fearlessly inclusive organization continues with renewed vigor. We are dedicated to being for everyone, and leveraging every lesson learned and success achieved as stepping stones toward the future.
At the heart of our mission is a commitment to weave inclusion and a sense of belonging into everything we do, striving for every layer of our organization to better mirror the multifaceted communities we serve. Through our holistic DE&I strategy, we’re not just aiming for diverse representation – we’re building bridges between technology and inclusive practices to improve our marketplace experience and to better serve our communities.
A highly diverse workforce that reflects the rich diversity of our customers across the world is crucial to building products they love and driving eBay’s sustainable long-term growth.
Increase Representation
Diversity makes us better — and we’re committed to boosting our workforce representation of underrepresented groups. This work involves a commitment to honesty, the cultivation of an open environment, the ability to embrace vulnerability, and the readiness to act decisively. We recognize continuous improvement is required, and we’re rising to the challenge, so eBay is as diverse as our communities.
A highly diverse workforce that reflects the rich diversity of our customers across the world is crucial to building products they love and driving eBay’s sustainable long-term growth.
Increase Representation
Diversity makes us better — and we’re committed to boosting our workforce representation of underrepresented groups. This work involves a commitment to honesty, the cultivation of an open environment, the ability to embrace vulnerability, and the readiness to act decisively. We recognize continuous improvement is required, and we’re rising to the challenge, so eBay is as diverse as our communities.
We don’t just say ‘come as you are’ – we mean it. When you have a workplace where you feel you belong, you can focus on the work at hand and the impact you want to make.
Cultivate a Sense of Belonging
We continue to focus on cultivating an environment where a sense of belonging is not just an ideal — but a reality. By fostering an environment where individuals are encouraged to express their true selves and are valued for their unique contributions, we aim to empower every employee to reach their full potential and experience eBay as a place where career growth is intertwined with personal fulfillment.
We don’t just say ‘come as you are’ – we mean it. When you have a workplace where you feel you belong, you can focus on the work at hand and the impact you want to make.
Cultivate a Sense of Belonging
We continue to focus on cultivating an environment where a sense of belonging is not just an ideal — but a reality. By fostering an environment where individuals are encouraged to express their true selves and are valued for their unique contributions, we aim to empower every employee to reach their full potential and experience eBay as a place where career growth is intertwined with personal fulfillment.
eBay’s marketplace is also a powerful platform for community empowerment. We offer buyers and sellers multiple ways to support charities and underserved communities, and they’ve contributed more than $1.3 billion since inception.
Engage our Communities and Allies
It’s not enough to do it alone: Partnerships and community engagement remain critical. Engaging our community of sellers and buyers, business partners, and the broader communities we serve remains incredibly important to us. Through these efforts, we seek to forge stronger, deeper connections that support building more inclusive communities, reflecting our dedication to create lasting societal impact.
eBay’s marketplace is also a powerful platform for community empowerment. We offer buyers and sellers multiple ways to support charities and underserved communities, and they’ve contributed more than $1.3 billion since inception.
Engage our Communities and Allies
It’s not enough to do it alone: Partnerships and community engagement remain critical. Engaging our community of sellers and buyers, business partners, and the broader communities we serve remains incredibly important to us. Through these efforts, we seek to forge stronger, deeper connections that support building more inclusive communities, reflecting our dedication to create lasting societal impact.
It’s imperative that we build technology inclusively, striving for equity and fairness. We aim to represent a diverse range of human cultures, backgrounds, and experiences as we develop and test new AI tools – and we’re implementing measures to avoid excluding anyone who can benefit from what we build.
Build Inclusive Technology
We build inclusively and responsibly. We recognize the crucial role our platform plays in the lives of diverse communities. And we are innovating with intentionality to create experiences that not only serve but also empower and reflect the multifaceted needs of the users of our marketplace. Accessibility, responsibility, and safety are paramount to our goals.
It’s imperative that we build technology inclusively, striving for equity and fairness. We aim to represent a diverse range of human cultures, backgrounds, and experiences as we develop and test new AI tools – and we’re implementing measures to avoid excluding anyone who can benefit from what we build.
Build Inclusive Technology
We build inclusively and responsibly. We recognize the crucial role our platform plays in the lives of diverse communities. And we are innovating with intentionality to create experiences that not only serve but also empower and reflect the multifaceted needs of the users of our marketplace. Accessibility, responsibility, and safety are paramount to our goals.
Our Communities of Inclusion (COIs) are a global community of employee-led groups and a core part of diversity, equity, and inclusion at eBay. In 2023, our 11 COIs hosted more than 360 global events, reaching more than 17,000 attendees.
Access aims to celebrate our whole selves through accessibility programming to educate, advocate, and provide safe spaces for conversations and community building around mental health, physical disabilities, neurodiversity, and chronic illness.
Asian Employees at eBay (AE2) is a thriving community of Asian American, Native Hawaiian and Pacific Islander (AANHPI) eBayers. In addition to the annual Lunar New Year celebration, AE2 hosted both in-person and virtual events for the Mid-Autumn Festival and AANHPI Month.
Black Employees at eBay (BEE) is a diverse community of action-driven employees focused on the support & development of people of African descent. BEE’s 2023 Black History Month program was titled “Celebrating Black Innovation,” highlighting the stories and experiences of the Past, Present, Future.
Caregivers is a community dedicated to supporting the unique needs of parents and family caregivers. Throughout the year, Caregivers provides local connections and worldwide opportunities to connect on events and be supported.
DESI - Develop, Empower, and Support the Indian Subcontinent Community to create a vibrant community of team members through inspiration, creativeness, and togetherness. Our flagship global Diwali celebrations in 2023 centered around the rich and opulent history of the Indian subcontinent.
EMBRACE aims to recognize and welcome people from across the globe, to celebrate our cultures and uniqueness, and to put in the hard work to understand cultural, racial, and other topics that affect our communities.
Honor supports and pays tribute to service members and veterans from all branches of the global armed/defense forces, law enforcement/national security services, first responders, and their families. In 2023, Honor continued its veteran apprenticeship program, helping service members successfully transition to meaningful full-time employment.
Unidos exists to unite eBay’s Hispanic, Latino and Latinx communities, including employees, sellers and buyers. Unidos delivers year-round programming to celebrate heritage, language, and culture.
United in Pride is a global alliance of LGBTQ+ eBayers and allies dedicated to keeping eBay a safe haven for all. Along with digital events, in-person Pride 2023 celebrations spanned the globe, including events in Zurich, Toronto, Dublin, San Francisco, Seattle, and Salt Lake City.
Women@eBay aims to promote gender balance and equality within the company. The community honored Women’s History Month with global keynotes, a fireside chat with eBay’s own executive leadership team, and movie screenings.
Young Employee Society (YES) was created for the young and young-at-heart looking to spark innovation and build community at eBay. The focus is on supporting and developing early-in-career talent, and cultivating a sense of belonging for all.
We continue our unwavering commitment to data transparency. Through the disclosure of our demographic data and third-party assurance, we aim to not only highlight our workforce changes but also identify areas for continued growth and improvement.
Gender: Global
About this chart: Total Workforce by Gender
Two charts show eBay's total workforce by gender, as measured in 2022 and 2023. In both years, eBay's total workforce was 58% men and 42% women.
About this chart: Leaders by Gender
Two charts show eBay's leaders by gender, as measured in 2022 and 2023. In both years, eBay's senior workforce was 66% men and 34% women. “Leaders” are defined as directors and above.
About this chart: Tech Employees by Gender
Two charts show eBay's tech workforce by gender, as measured in 2022 and 2023. In both years, eBay’s employees in tech roles were 73% men and 27% women.
About this chart: Non-Tech Employees by Gender
Two charts show eBay’s non-tech workforce by gender, as measured in 2022 and 2023. In 2023, eBay’s employees in non-tech roles were 48% men and 52% women. In 2022, 46% were men and 54% were women.
Race & Ethnicity: US
About this chart: Total Workforce by Race & Ethnicity
Two charts showing percentages of underrepresented minority groups within eBay's total U.S. workforce, comparing the years 2023 and 2022. In 2023, 40% were Asian, 6% were Black, 44% were white, 8% were Hispanic, 1% were other, and 1% were two or more. In 2022, 42% were Asian, 6% were Black, 41% were white, 8% were Hispanic, and 2% were two or more. “Other” is less than 1% and includes Native Hawaiian or other Pacific Islander, American Indian, and Alaska Native.
About this chart: Leaders by Race & Ethnicity
Two charts showing percentages of underrepresented minority groups within eBay's senior U.S. workforce, comparing the years 2023 and 2022. In 2023, 36% were Asian, 2% were Black, 55% were white, 4% were Hispanic, and 2% were two or more. In 2022, 36% were Asian, 2% were Black, 55% were white, 4% were Hispanic, and 2% were two or more. “Leaders” are defined as directors and above. “Other” is less than 1% and includes Native Hawaiian or other Pacific Islander, American Indian, and Alaska Native.
About this chart: Tech Employees by Race & Ethnicity
Two charts showing percentages of underrepresented minority groups in U.S. tech roles at eBay, comparing the years 2023 and 2022. In 2023, 68% were Asian, 1% were Black, 27% were white, 3% were Hispanic, and 1% were two or more. In 2022, 71% were Asian, 1% were Black, 25% were white, 3% were Hispanic, and 1% were two or more. “Tech” is defined as engineering, tech operations and information technology. “Other” is less than 1% and includes Native Hawaiian or other Pacific Islander, American Indian, and Alaska Native.
About this chart: Non-Tech Employees by Race & Ethnicity
Two charts showing percentages of underrepresented minority groups in non-tech roles at eBay in the U.S., comparing the years 2023 and 2022. In 2023, 14% were Asian, 11% were Black, 59% were white, 13% were Hispanic, 1% were other, and 2% were two or more. In 2022, 15% were Asian, 12% were Black, 56% were white, 14% were Hispanic, 1% were other, and 2% were two or more. “Other” is less than 1% and includes Native Hawaiian or other Pacific Islander, American Indian, and Alaska Native.
Gender Equity Pay Statement
Our eighth annual study of our gender pay equity, looking at total compensation (including salary, bonus, and annual stock award value), resulted in a gender pay ratio of 100.5% in the U.S. and 100.3% for all regions.
We continue to invest in training for our hiring and leadership teams, enhancing their ability to make compensation decisions rooted in fairness. By leveraging data-driven insights during compensation reviews and rigorously examining the pay of those newly hired, transferred, or promoted, we are steadfast in our commitment to a workplace where everyone's pay is a direct reflection of their role, contribution, and the impact they make.
