TRUSTED MARKETPLACE

How We Operate

Every day, millions of people worldwide come to eBay. We honor the trust our global community puts in us to maintain a secure platform.

HOW WE OPERATE

Our ESG Governance Model

Guided by eBay’s Impact team, with oversight from our Board of Directors and Leadership team, we integrate environmental, social, and governance (ESG) matters into the core of our business and embrace sustainable practices that reinforce our commitment to operating with integrity.

An Integrated Approach

​​The Board’s Corporate Governance and Nominating Committee broadly oversees ESG issues and sustainability reporting, while the Board’s three other standing committees oversee specific ESG-related matters, including in connection with incentive-based compensation, ethics and compliance programs, and audit and risk management oversight. Our Chief Sustainability Officer works closely with Investor Relations and chairs our ESG Council of senior leaders, sponsored by our CEO, Jamie Iannone.

Visit our Investor Relations website for additional corporate governance policies and practices.

Our Governance Model chart. A detailed description of this chart can be found below.
About this chart: Our Governance Model

This flow chart illustrates our integrated governance structure, using double-headed arrows to depict our two-way information sharing and feedback model.

Ethics and Compliance
HOW WE OPERATE

Ethics and Compliance

We follow strict internal practices and policies that reflect our strong commitment to our stockholders, community, and employees. We are committed to exercising the highest level of ethical standards in everything we do.

Government Relations
HOW WE OPERATE

Government Relations

Our Government Relations team champions causes that matter to our user community. Our global team advocates for our customers, small business sellers, and eBay business objectives with governments, regulatory agencies, and policymakers around the world.

Responsible AI
HOW WE OPERATE

Responsible AI

We follow strict internal policies, alongside our Code of Business Conduct and Ethics, to reflect our commitment to our community.

TRUSTED MARKETPLACE

Key Initiatives

We champion the causes that matter to our community and take our customers’ privacy and security seriously.

Platform Security
KEY INITIATIVES

Platform Security

The eBay Security Center offers robust tools and resources to help buyers and sellers connect within our trusted marketplace. We also provide comprehensive information security and cybersecurity awareness training to all employees.

Safeguarding Privacy
KEY INITIATIVES

Safeguarding Privacy

We are committed to maintaining the privacy of our users’ information. Our Global Privacy Office maintains a robust program that is in line with international standards and built upon eBay’s Privacy Principles, which provide a safe, secure, and trustworthy experience.

Safeguarding Our Marketplace
KEY INITIATIVES

Safeguarding Our Marketplace

Our policies are designed to protect consumers and provide clarity to sellers about what may or may not be sold on our platform and under what conditions.

Illegal Wildlife Trade
KEY INITIATIVES

Illegal Wildlife Trade

We continue to take a leadership role in fighting online wildlife trafficking.

View our Policies & Downloads Page